THE CARPET
REPAIR GUYS

Home of the Lifetime Warranty

 CALL PAT TO GET THEM FLAT! 

No job ever too big or too small.

Contact us today for a free consultation »

Client Committment

 All jobs are done within 48 hours of booking

 We show up as scheduled

 We will beat any reputable, known competitor's price by one third

 Lifetime warranty on all work done

 We are a family run business that treats all clients with respect

 Repairs and installations done with a Power Stretcher as opposed to a Knee Kicker for superior results.Watch the VIDEO »

 For your convenience, these credit cards accepted:

 

A Bit About Us

Since 1977 Patrick (owner and operator of "The Carpet Repair Guys") has been perfecting his trade. He has done work for Prime Ministers, Governor Generals, and is the tradesman of choice for 1000's here in the Ottawa region. Patrick was trained by Les Szekeres, a high quality craftsman in the carpet industry from Hungary. Patrick is a family man and also does community volunteer work on the weekends.

In addition to the Ottawa-Orleans-Kanata region, service has expanded to include surrounding areas in Ontario: Arnprior, Carleton Place, Perth, Smith Falls, Brockville, Gananoque, Morrisburg, Westport, Kemptville, Merrickville, Mississippi Mills, Athens, and Prescott.

Pet Damage
Carpet Repairs

Has your carpet been damaged or soiled by your completely innocent pet? No worries — we've got you covered! Ottawa's number one choice for pet damage carpet repairs!

pet repairs to carpets



The Power Stretcher vs The Knee Kicker

Problem carpets must be restretched with a power stretcher, otherwise the waves will reappear within 6 months. In fact all carpets over underpad should be installed with a power stretcher. If a knee kicker is used for restretching and installations, only minimum stretching is attained. A power stretcher gives the maximum stretch output in order to provide a maintenance free carpet. Today's materials require power stretching because the backings are no longer made with jute (a natural fibre); instead they are comprised mainly of synthetic materials and as a result extremely stiff when new. After we come into your home with the Power Stretcher your carpets will finally have the stretch they should have had in the beginning!

Services Offered

  • Restretching of previous carpet installations
  • Repair of pet damage to carpets  "woof, meow, tweet, etc."
  • Reinstallation of new and used carpets
  • Burn and stain repairs
  • Hand sewing of seams for wool rugs
  • Carpet cleaning
  • Flood restoration
  • Underpad at wholesale prices
  • Consulting work
  • Custom carpet work
  • Installation of carpets in boats/yachts and vehicles
  • Staging homes for resale
  • Complete carpet replacements

Warranty Terms

We offer a lifetime warranty on all our work. We are the only company (that we know of) in the Ottawa region to offer this guarantee. That says a lot about how confident we are that you will be satisfied!


power stretcher



Power Stretcher vs Knee Kicker
Video Demonstration

This video demonstration clearly shows the benefits of having repairs and installations done with a Power Stretcher as opposed to a Knee Kicker. See the difference for yourself!

YouTube Channel

A Few Words From The Owner

Why hire us and not our competition?

2 REASONS...

1st REASON: "You don't just want anyone in your home do you? Your home is your comfort zone and your security blanket. Who can you trust these days? "Us!" We are old-school in a lot of ways. We are a family-run-business with a high regard for values. When we enter your home we treat it as if it were our home; with a lot of respect. We don't hide behind a company name. We use our family name for our stamp of approval! We take great pride in the confidence and trust people have put in us over the years. All of our customers love us after we've been in their home."

2nd REASON: "The experience gained and the training received over the years. I was trained by an old-school European tradesman at a time when (a) you had to "hand sew" all the seams on carpet, and (b) when carpets were made out of wool; these rugs were very difficult to install and seam. I was taught it all—from the 70's shag rugs to plushes to berber. If you didn't do it right you were kicked off the job site. We have kept up with all the new trends of carpet materials. I have laid and fixed carpets from Ottawa to Vancouver Island. I've even installed rugs on boats, from runabouts to million dollar yachts. In cars, trailers, on walls, on ceilings, and circular suspended hollywood staircases. I have done it all and for a long time. You would think I would be sick of carpets after all these years but the fact is, I love this trade and get great joy out of seeing the happy faces of our customers when we repair/install their rugs. All our staff are either family or family friends. Like I said—we are old-school. Hire us and we treat you like family. I am looking forward to hearing from you."

Pat Defazio, Owner/Operator, The Carpet Repair Guys




Carpet BEFORE using the Power Stretcher... 

Carpet AFTER using the Power Stretcher... 




Client Testimonials — Don't Just Take Our Word For It!


"Patrick has been our primary flooring installer for over 10 years. We have to change the carpet in rooms almost every time we discharge a resident and we always call on Patrick as the installer — perhaps ten or twelve times per year. Patrick has been consistenly available when we needed him, very dependable once he commits to an installation date and his workmanship is excellent for both carpeting and ceramic tile. The job is always carefully and quickly done and reasonably priced; he conserves materials; and he is creative when repairs are required. I have no reservation recommending him to anyone."

David Porter
Owner/Financial Manager
Blackburn Lodge Seniors Residence


"When I called The Carpet Repair Guys there was an immediate answer by Mr. Pat Defazio, the owner of the company. This was a pleasant surprise, because my previous two calls to other carpet repair companies, I had to leave messages. He made an appointment to come and give us an estimate. Not only was he on time, 8:30 a.m., but after he looked at what had to be done and gave us an estimate, Pat asked when would we like the work to be completed. I explained to Pat that we were selling our home and our first showing was at 3:00 p.m. that day. I could not believe our good luck, because Pat said that he could do the job and have it done by 12:30 p.m. Well not only did Pat get the job done before 12:30 p.m., but he also found a couple of ways to save us more money. I would definitely recommend Pat Defazio to family, relatives, and friends. Thanks again Pat!"

Ray Crampton
Nepean/Ottawa, ON


"When bleach was dripped on our almost new carpet, we thought we were going to have to replace the entire carpet. Carpet Repair Guys came and replaced the spots with remnants from the carpet we had kept and it looks like new again. You can't even tell the difference. We wouldn't hesitate to use their services again!"

Jayne and Reg Milne
Orleans/Ottawa, ON


"Dear Patrick, I just wanted to take this opportunity to thank you for the excellent work you did in repairing my carpet. Not only was the quality of the repairs outstanding, but you were also so professional and pleasant. I would highly recommend your services to anyone. I wish you all the best going forward with your business; you certainly deserve it. Thanks again."

Serena Orr, BSc (Hons), MD
Pediatric Neurology, PGY-3
Children's Hospital of Eastern Ontario


"Dear Patrick, I am writing to let you know how happy we are with all the work you did in our home today! We were very impressed with the replacement of the carpets on our stairs, stretching, fixing of carpets in the rooms as they meet the hardwood and the spot in the basement that my VERY picky husband is now happy with. I would highly recommend you! Thank you!"

Terri & Scott Doucette
Stonebridge Estates, Barrhaven/Ottawa, ON


"Dear Mr. DeFazio, I wanted to thank you for a job well done. Dealing with you was a pleasure. I could not be more happy with the results of my carpet repair. You can't tell where the carpet was originally damaged. You exceeded my expectations with your outstanding level of service and professionalism. I would recommend your services without hesitation."

Laurie Poon
Barrhaven/Ottawa, ON

We would love to add your comments to the site! If you would like to provide a testimonial, please let us know when you contact us.




Please
Contact Us
For A Free Quote


Patrick Defazio

 613-294-4653

(If long distance charges apply, please call collect to book appointments.)


For your added convenience, we now accept credit cards!

 


Pat greatly prefers person to person communication. However, if you would like to provide Pat with some photos of the work to be done, please phone him to obtain an email address.